Who I am Jo Vaughton Coaching is run by me, Jo Vaughton, as a sole trader. I’m responsible for any personal information you share with me. You can contact me at jo@jovaughton.co.uk. 

- When you fill in my contact form: your name, email and anything you choose to tell me, so I can reply and arrange your free call.

- If you become a client: your contact details, session notes, invoices and payment records, so I can provide your coaching and run my business.

- If you tick the box for emails: your name and email, so I can send you the odd update. You can unsubscribe at any time. 

Coaching often involves talking about ADHD, which counts as health information. I only record it with your explicit consent, which you give in your coaching agreement, and you can withdraw that consent at any time. If someone is at serious risk, I may share relevant information to keep them safe. 

I use your information to provide the coaching you’ve asked for (contract), because you’ve agreed (consent), because the law requires it, for example tax records (legal obligation), and to deal with any questions or complaints (legitimate interests). 

I never sell your information. I only share it when needed with: 

- the companies that run my website, email and video calls (Heart Internet, and Zoom or Microsoft Teams) 

- my bank, accountant, insurer or legal adviser 

- my coach training assessors, only with your permission 

- anyone I’m legally required to share it with 

Some video call providers store data in the United States. They’re covered by the UK’s data bridge, which keeps it protected to UK standards. 

- Enquiries that don’t lead to coaching: 12 months 

- Client records and coaching agreements: 6 years after our last session 

- Session recordings for my training: deleted once they’ve been assessed 

- Invoices and payment records: 6 years 

- Mailing list: until you unsubscribe 

You can ask me to show you, correct or delete your information, limit how I use it, or send it to you or someone else. Just email me and I’ll reply within one month. 

My website only uses the cookies it needs to work. I don’t use cookies to track you or for advertising. 

If you’re unhappy with how I’ve handled your information, please email me first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.